Ghost Work

How to Stop Silicon Valley from Building a New Global Underclass

Mary L. Gray, Siddharth Suri

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Beschreibung

In the spirit of Nickel and Dimed , a necessary and revelatory expose of the invisible human workforce that powers the web-and that foreshadows the true future of work. Hidden beneath the surface of the web, lost in our wrong-headed debates about AI, a new menace is looming. Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force. These people doing "ghost work" make the internet seem smart. They perform high-tech piecework: flagging X-rated content, proofreading, designing engine parts, and much more. An estimated 8 percent of Americans have worked at least once in this "ghost economy," and that number is growing. They usually earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or none. There are no labor laws to govern this kind of work, and these latter-day assembly lines draw in-and all too often overwork and underpay-a surprisingly diverse range of workers: harried young mothers, professionals forced into early retirement, recent grads who can't get a toehold on the traditional employment ladder, and minorities shut out of the jobs they want. Gray and Suri also show how ghost workers, employers, and society at large can ensure that this new kind of work creates opportunity-rather than misery-for those who do it.

Praise for Mary Gray: "An eclectic volume that serves the crucial function of relocating queer studies scholarship from city to country." -The Journal of Southern History "Gray's ethnography allows us an in-depth look at GLBT young people in the southeastern United States. Gray's book should be read by anyone who works with rural GLBT youth, and those interested in learning about an under-represented, but not invisible, population."-PopMatters.com

Produktdetails

Einband Taschenbuch
Seitenzahl 288
Erscheinungsdatum 07.05.2019
Sprache Englisch
ISBN 978-0-358-12057-5
Verlag Houghton Mifflin Harcourt
Maße (L/B/H) 22,8/15,1/2,5 cm
Gewicht 362 g
Verkaufsrang 973

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